Refund/Return Policy

Last Updated: October 2, 2025

At Pureffi, your satisfaction matters to us. We want you to feel confident in your purchase and your wellness journey. That’s why we offer a 90-day money-back guarantee on all first-time purchases.

1. 90-Day Money-Back Guarantee

If you are not satisfied with your Pureffi purchase, you may request a full refund within 90 days of the delivery date.

This guarantee applies to first-time purchases only and is limited to one refund per household.

Refunds will be issued to the original payment method once your request is processed.

2. How to Request a Refund

To initiate a refund, please contact our Customer Support team at support@pureffi.com
with the following information:

Your full name
Order number
Reason for your request

Our team will review your request and provide instructions.

3. Returns (if applicable)

In most cases, you will not be required to return an opened container of Pureffi.

If a return is necessary (e.g., incorrect or damaged product), our team will provide a prepaid return label and instructions.

Please do not send products back without contacting us first, as this may delay your refund.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, notify us at support@pureffi.com within 7 days of delivery. We’ll replace it at no additional cost or issue a refund.

5. Processing Time

Refunds are typically processed within 5–10 business days after approval. Depending on your bank or credit card provider, it may take additional time for funds to appear in your account.

6. Exceptions

Purchases made through unauthorized resellers are not eligible for a refund.

We do not accept refund requests made more than 90 days after delivery.

7. Contact Us

If you have any questions about this Refund & Return Policy, please contact us at:
Email: support@pureffi.com
Mailing Address: Attn: 9044574 Canada Ltd, 304 S. Jones Blvd, Las Vegas, NV, 89107